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№ 02 — FAQ
Good questions
How do I book a class?
Book easily via the Reform & Vibes app, available on the App Store and Google Play or through our online booking page.
What should I know before my first class?
Arrive 10 minutes early so we can walk you through the reformer. Bring grip socks, they're required for safety and hygiene and wear comfortable sports clothing.
What happens after my intro offer?
The intro is valid for 3 weeks, with all 3 classes taken in that period. Enjoyed it? Get £49 credit towards your next pack or membership.
How long are classes, and how big are they?
Classes are 50 minutes (40 for Power Lunch Vibes | Rise & Vibes) with a maximum of 8 participants, so everyone gets personalised attention.
What if I arrive late?
For everyone's safety, late arrivals can't join the class, and the credit is forfeited, so give yourself a few extra minutes.
How do I cancel a booking?
Cancel via the app up to 12 hours before class or up to 4 hours before on subscriptions. Late cancellations forfeit the credit.
Does the studio have changing facilities?
Yes, a unisex dressing area with 2 private changing cubicles, 2 showers, 2 toilets and lockers.
Where exactly is the studio?
134 Tooley Street, SE1 2TU, on the second floor, with the entrance on Magdalen Street. We're 4 minutes from London Bridge Station.
Can I attend while pregnant?
Prenatal sessions are available for existing clients with doctor's clearance. Let us know beforehand and we'll recommend the right instructors, prenatal, postnatal and duet sessions are also available on request.
How does the waitlist work?
Each waitlist holds up to 3 people. Spots are offered first-come, first-served via app notification when a space opens up.
Do you accept Wellhub? Any discounts?
Yes, book through the Wellhub app (availability depends on your plan). Work.Life members get 10% off, and local workers get 10% off of R&V 4, 4 reformer classes £84 per month for £75.60 per month (for the first 3 months) with proof of nearby employment.
Can I hire the studio?
Absolutely, for birthdays, hen parties, corporate team building, shoots and workshops. See Private Hire or email us.
Are refunds available?
All classes, class packs, memberships and promotions are non-refundable and non-transferable.
Ready when you are
Early morning, lunchtime or after work — your first three classes are £49.
Trustindex verifies that the original source of the review is Google.
Can’t recommend this studio enough! Conveniently located, well equipped and class sizes are small so everyone gets advice with technique and options for injuries and differing abilities. I went here before my pregnancy and during my pregnancy and Cindy was amazing at modifying exercises and even provided a maternity cushion to make classes safe and comfortable. Thank you Cindy! Kirra.
Posted on Google
Sarah G
Trustindex verifies that the original source of the review is Google.
Reform & Vibes is a wonderful studio conveniently located near London Bridge Station. Owner and instructor Cindy brings a thoughtful and thorough approach to every class, offering clear guidance throughout each movement. Her optimism and encouragement create an atmosphere where even the more challenging exercises feel approachable and empowering. Beyond the quality of instruction, Cindy has a warm, engaging personality that naturally fosters a welcoming and supportive community. It’s a studio where you feel encouraged to challenge yourself, supported along the way, and genuinely happy to return.
Posted on Google
Vaida Vitkeviciute
Trustindex verifies that the original source of the review is Google.
Highly recommend this reformer Pilates studio! Everyone is so friendly, welcoming, and positive. The instructors are encouraging and always push you to improve and get stronger with every lesson. I used to suffer from terrible back and neck pain, but since joining the studio and staying consistent with my classes, I can honestly say I’m now pain-free. I’m so grateful I found this place and would highly recommend it to anyone looking to improve their strength, mobility, and overall wellbeing! ❤️
Posted on Google
Mich Elle
Trustindex verifies that the original source of the review is Google.
⭐⭐⭐⭐⭐ I can’t recommend this reformer Pilates studio enough. I travel all the way from Clapham for classes and it’s absolutely worth it. Since joining, I’ve noticed a huge difference in my body, especially my core strength, posture and overall muscle tone. The lunchtime classes are a particular favourite, such a great way to break up the day and I leave feeling refreshed and energised. Cindy is a fantastic owner and instructor, and every class I’ve tried has been excellent. The teachers are all knowledgeable, supportive and each brings something different to their sessions. I also love the small class sizes (8 reformers), which means you get plenty of individual attention. Amazing value for money and a studio I’d recommend to anyone looking to get stronger and feel better.
Posted on Google
Jan Tsang
Trustindex verifies that the original source of the review is Google.
A wonderful place to relax and recharge in the middle of the day. Everyone is incredibly friendly and takes the time to guide you through using the reformer machine, making the experience comfortable and enjoyable. Highly recommended!
Posted on Google
Sarai F Blanco
Trustindex verifies that the original source of the review is Google.
Cindy & Rihanna are amazing! Thank you girls for making my first reformer experience so good!!
Posted on Google
Anastasia Houssemand
Trustindex verifies that the original source of the review is Google.
My favourite place, I’m not a very athletic person but I fell in love with the studio, the instructors and the vibes in general!
Posted on Google
Prerna Patel
Trustindex verifies that the original source of the review is Google.
10000% recommend! Have been going to Reform & vibes for almost a year now. Each and every instructor is so friendly and Cindy puts incredible amount of effort and precision to maintain the place - absolutely love her and her killer sessions:))
Posted on Google
Natalie Harrow
Trustindex verifies that the original source of the review is Google.
Cindy is amazing instructor! The class had a great structure with dynamic exercises and was challenging in ways that I didn’t expect. Overall, lovely vibe and Cindy had a very calm, gentle nature.
Posted on Google
Julie
Trustindex verifies that the original source of the review is Google.
Absolutely loved this space and Cindy the trainer. Planned for myself and 7 friends for 44th birthday. Cindy was so welcoming and accommodating. The space was clean and bright and she is an expert in her field. Thank you for a wonderful experience.. she also put a happy birthday banner up and box of chocolates which made it even more special x
