These terms and conditions govern your participation in classes, use of our facilities, and interaction with REFORM & VIBES. By booking or attending a class, you agree to the following:
1. Booking and Class Policies
Participants must be 18+ years of age.
Classes can be booked up to 90 days in advance through our online booking system.
Participants must wear grip socks for hygiene and safety during all classes. No exceptions.
Cancellations must be made at least 12 hours before the class start time to avoid being charged or losing a class credit. This is 4 hours when you’re on a subscription. Late cancellations and no-shows will result in forfeiture of the session or applicable fees.
Class schedules are subject to change. REFORM & VIBES reserves the right to cancel or reschedule classes when necessary.
2. Attendance and Timeliness
All new-to-Reformer Pilates participants must arrive 10 minutes prior to their first class for a safety and machine orientation. Failure to arrive on time will result in loss of class credit, and participation will not be permitted.
All other participants must arrive on time. Latecomers will not be allowed to join the class and will lose their class credit.
3. Email Communication
Important updates, including booking confirmations and schedule changes, will be sent via email. Please check your junk or spam folder and add our email address to your safe list to ensure you receive all notifications.
4. Health and Safety
Participants are responsible for their own health and fitness. Please consult with a healthcare professional before beginning any exercise program.
Pregnant participants must obtain doctor’s approval before attending prenatal classes. Postnatal clients must ensure exercises are safe based on medical advice.
5. Studio Etiquette
Mobile phones must be silenced or switched off during classes.
Respect instructors and fellow participants. Disruptive behaviour will not be tolerated.
No smoking or vaping policy in the whole building.
6. Personal Belongings
REFORM & VIBES is not responsible for any lost, stolen, or damaged personal belongings. Please store items securely.
7. Intro Offers, Discounts & Multiple Accounts
Intro offers and discounts are limited to one per person. Creating multiple accounts to access offers more than once is not permitted. As a small studio, we closely monitor accounts.
If duplicate accounts are identified, the most recently created account will be removed and any passes or bookings on that account will be voided without refund.
8. Class Pass Continuation
If you’re unable to use all your classes within your pass validity period, you can extend your pass once for a short period to allow additional time to complete your remaining credits.
This option is designed for genuine scheduling conflicts such as travel, work commitments, or temporary disruption, not as a standard way to delay usage.
2-week Pass Continuation: £28
1-month Pass Continuation: £48
Each pass is eligible for one continuation only and must be requested before the pass expiry date.
Pass continuation extends the validity of your remaining credits only; no additional classes are added. This only applies to our class passes.
9. Liability Waiver
By attending classes, you accept full responsibility for any risks or injuries and release REFORM & VIBES from liability, except in cases of gross negligence.
10. Changes to Terms and Conditions
REFORM & VIBES reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website and communicated as necessary.
Google reviews
What our clients say
Posted on Google
Kirrily Braun
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Can’t recommend this studio enough! Conveniently located, well equipped and class sizes are small so everyone gets advice with technique and options for injuries and differing abilities. I went here before my pregnancy and during my pregnancy and Cindy was amazing at modifying exercises and even provided a maternity cushion to make classes safe and comfortable. Thank you Cindy! Kirra.
Posted on Google
Sarah G
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Reform & Vibes is a wonderful studio conveniently located near London Bridge Station. Owner and instructor Cindy brings a thoughtful and thorough approach to every class, offering clear guidance throughout each movement. Her optimism and encouragement create an atmosphere where even the more challenging exercises feel approachable and empowering. Beyond the quality of instruction, Cindy has a warm, engaging personality that naturally fosters a welcoming and supportive community. It’s a studio where you feel encouraged to challenge yourself, supported along the way, and genuinely happy to return.
Posted on Google
Vaida Vitkeviciute
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Highly recommend this reformer Pilates studio! Everyone is so friendly, welcoming, and positive. The instructors are encouraging and always push you to improve and get stronger with every lesson. I used to suffer from terrible back and neck pain, but since joining the studio and staying consistent with my classes, I can honestly say I’m now pain-free. I’m so grateful I found this place and would highly recommend it to anyone looking to improve their strength, mobility, and overall wellbeing! ❤️
Posted on Google
Mich Elle
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⭐⭐⭐⭐⭐ I can’t recommend this reformer Pilates studio enough. I travel all the way from Clapham for classes and it’s absolutely worth it. Since joining, I’ve noticed a huge difference in my body, especially my core strength, posture and overall muscle tone. The lunchtime classes are a particular favourite, such a great way to break up the day and I leave feeling refreshed and energised. Cindy is a fantastic owner and instructor, and every class I’ve tried has been excellent. The teachers are all knowledgeable, supportive and each brings something different to their sessions. I also love the small class sizes (8 reformers), which means you get plenty of individual attention. Amazing value for money and a studio I’d recommend to anyone looking to get stronger and feel better.
Posted on Google
Jan Tsang
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A wonderful place to relax and recharge in the middle of the day. Everyone is incredibly friendly and takes the time to guide you through using the reformer machine, making the experience comfortable and enjoyable. Highly recommended!
Posted on Google
Sarai F Blanco
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Cindy & Rihanna are amazing! Thank you girls for making my first reformer experience so good!!
Posted on Google
Anastasia Houssemand
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My favourite place, I’m not a very athletic person but I fell in love with the studio, the instructors and the vibes in general!
Posted on Google
Prerna Patel
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10000% recommend! Have been going to Reform & vibes for almost a year now. Each and every instructor is so friendly and Cindy puts incredible amount of effort and precision to maintain the place - absolutely love her and her killer sessions:))
Posted on Google
Natalie Harrow
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Cindy is amazing instructor! The class had a great structure with dynamic exercises and was challenging in ways that I didn’t expect. Overall, lovely vibe and Cindy had a very calm, gentle nature.
Posted on Google
Julie
Trustindex verifies that the original source of the review is Google.
Absolutely loved this space and Cindy the trainer. Planned for myself and 7 friends for 44th birthday. Cindy was so welcoming and accommodating. The space was clean and bright and she is an expert in her field. Thank you for a wonderful experience.. she also put a happy birthday banner up and box of chocolates which made it even more special x
