GENERAL TERMS AND CONDITIONS

REFORM & VIBES Reformer Pilates Studio


These terms and conditions govern your participation in classes, use of our facilities, and interaction with REFORM & VIBES. By booking or attending a class, you agree to the following:

 

1. Booking and Class Policies:
• Classes can be booked up to 90 days in advance through our online booking system.
• Participants must wear grip socks for hygiene and safety during all classes. No exceptions.
• Cancellations must be made at least 12 hours before the class start time to avoid being charged or losing a class credit. Late cancellations and no-shows will result in forfeiture of the session or applicable fees.
• Class schedules are subject to change. REFORM & VIBES reserves the right to cancel or reschedule classes when necessary.

 

2. Attendance and Timeliness:
• All new-to-Reformer Pilates participants must arrive 10 minutes prior to their first class for a safety and machine orientation. Failure to arrive on time will result in loss of class credit, and participation will not be permitted.
• All other participants must arrive on time. Latecomers will not be allowed to join the class and will lose their class credit.

 

3. Email Communication:
• Important updates, including booking confirmations and schedule changes, will be sent via email. Please check your junk or spam folder and add our email address to your safe list to ensure you receive all notifications.

 

4. Health and Safety:
• Participants are responsible for their own health and fitness. Please consult with a healthcare professional before beginning any exercise program.
• Pregnant participants must obtain doctor’s approval before attending prenatal classes. Postnatal clients must ensure exercises are safe based on medical advice.

 

5. Studio Etiquette:
• Mobile phones must be silenced or switched off during classes.
Respect instructors and fellow participants. Disruptive behaviour will not be tolerated.
No smoking or vaping policy in the whole building.

 

6. Personal Belongings:
• REFORM & VIBES is not responsible for any lost, stolen, or damaged personal belongings. Please store items securely.

 

7. Liability Waiver:
• By attending classes, you accept full responsibility for any risks or injuries and release REFORM & VIBES from liability, except in cases of gross negligence.

 

8. Changes to Terms and Conditions:
• REFORM & VIBES reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website and communicated as necessary.